Contact
We’re here for you.
Here to answer your questions, guide you through the online banking process or help tackle your unique financial situation. Our personal bankers are available in person, over the phone or via email.
Customer Contact Center 518-370-7200
Routing number: 021310711
Contact by department
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For inquiries about existing loans
518-370-7220 -
Bill pay support
1-888-249-7565 -
Business bill pay support
1-855-444-9980
To contact a specific department via email, please click the appropriate link: