Schedule an appointment
For the continued safety of our employees and customers, an appointment is required if you wish to visit a branch in person. We apologize for the inconvenience and appreciation your cooperation.
Please use the form below to request an in-branch service appointment. Teller line transactions will not require an appointment, we are happy to assist you at any of our drive thru windows or through one of our digital tools.
After completing the appointment request form we will contact you within one business day to schedule the best time for you to visit.
While visiting a branch we will continue to follow social distancing guidelines and require you to wear a face covering. Please review the health questions below prior to your branch visit. If you answer “yes” to any of the questions, now or on the day of your appointment, please refrain from visiting the branch.
Within the past 14 days have you:
- Experienced COVID-19 symptoms such as a temperature of 100.4 F or higher, new cough, loss of taste or smell, or shortness of breath?
- Had a positive COVID-19 test?
- Had close contact with a confirmed COVID-19 case?
- Traveled outside New York State to a restricted state or territory?